Airline Operations and Delay Management

Airline_Operations_Delay_ManagementInsights from Airline Economics, Networks and Strategic Schedule Planning by Cheng-Lung Wu
Book Review by Gaurav Agarwal

Think about the February 2007 snowstorm that hit New York and about its catastrophic effects on JetBlue’s network that left 130,000 passengers stranded. Similarly, the severe January 1999 snowstorm that hit Detroit leaving more than 8,000 Northwest Airlines passengers stranded in planes on the runway. These incidents brought about changes in airline regulation in the US and many lawsuits for the airlines. While these were weatherrelated incidents, it did lead to airline and network planners pondering whether there was something inherently wrong in the way the networks were designed, and whether the design itself could have contributed to a situation that led to the severity of disruptions.

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