Editor's Letter Issue 17

Dear Reader,

We proudly present you the latest issue of Aerlines on line. From now on Aerlines on line will appear within a few weeks after our hard copy issue. As you will notice, this on line version is in full colours. It took us quite some time and effort to edit and make this issue, of which we hope it will comply with your high expectations. We reserved a great part of this issue for a contribution by the RLD (the Civil Aviation Department of the Netherlands) on the environmental capacity at Amsterdam Airport Schiphol and ways to increase it; a topic very much discussed in the last few years and still being discussed nowadays. We are convinced that the publication of this article might be interesting reading in anticipation of the lecture by one of the authors Mr. Jan Veldhuis.

Much of what we publish makes me think of own experiences while travelling. For instance, our article “Substantially Exceeded” on the liability in case of delays reminded me of what occurred last year on a trip to Aruba. On the way back, we sat for nearly five hours in the aircraft. After many departure attempts, we finally heard that because of a defective engine we would not be able to take off to Amsterdam. Even though I felt frustrated at that moment, I have to say that the airline reacted in a very accurate and friendly way, giving the passengers the feeling they were taken serious as human beings. I stayed in a wonderful hotel. There were no complaints, simply because the employees realized that the airline business is a human business. Last Christmas, when I went back to Aruba again, regretfully the same airline performed poorly. Although I understand that an airline wants to make as much money as possible, I cannot understand that upon my request one day before departure, the carrier said it would charge me twice the fare if I wished to catch a direct non-stop flight instead of the connecting flights I was booked on. At last, the airline refused to change my flight without charging double the fare, the direct flight left with plenty of empty seats and I made two stops and travelled six hour extra to reach my destination. (I had not heard Mr van Reijen’s story yet!) Copyright regulations prevent us to publish this article on line.

Finally, I wish to extend an invitation to send in your contribution to our Aerlines. We believe that you can help us broaden our coverage on different aviation themes. Whether you are a student or a professional, you will most probably have a story to tell us. Let’s keep the Aerlines a people’s business.

I wish you much reading pleasure.

Regards,

Hubert Croes
General Editor

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Editor's Letter Issue 13

This is the first Issue of Aerlines made by our newly inaugurated editors team. I welcome René Graafland, Mark van Harlingen, Edwin Hengstmengel, Alex Klein and Ivanka Pourier as our new regular contributors. I am sure that they will contribute substantially to your reading pleasure. Working together in a team is much fun and very efficient. As we keep an eye on each other, positive criticism, of course benefits the quality of our magazine.

Two of our new members had the opportunity to interview Mr. Boubby Grin of KLM Cargo. From what I understood, this was a truly exiting interview. It is a pity I could not attend this interview myself. However, I am happy that we can present you a report of this conversation Alex Klein and René Graafland held with Mr. Grin, who recently joined the distinguished Advisory Board.

Further, I invite you to join us in a series about Airport Privatization, a very actual topic discussed by Edwin Hengstmengel. Airports of the World offers you a brief tour around Manchester Airport, that recently has been granted permission to build a second runway.

Interested in Asian Aviation? Hans Adriaanse had the chance to fly to the Far East and to explore the world of Asian civil aviation. Sit back and join him in his journey to Asia. More on Asian aviation can be read in Mark van Harlingen’s ‘Thank you for flying Korean Air’.

Last but not least, I would like to extend an invitation for all of you, to please, keep the pens rolling and send in your personal contribution to Aerlines. I count on you in making Aerlines an even better and more varied magazine. Never mind your English grammar; we will take care of that!

I wish you much reading pleasure.

Best Regards,

Hubert Croes
General Editor Aerlines

Editor's Letter Issue 10

In this first 1997 issue Aerlines starts with the new series ‘Airlines of the World’, in which we try to give a profile of the carrier highlighted. In ‘Airports of the World’ we take a look at traffic and route network developments as well as the way in which the airport prepares itself to enter the next millennium. We decided to take a look at our eastern neighbours and chose Lufthansa – the German flag carrier – and its major homebase and hub, and Europe’s second busiest airport Flughafen Frankfurt. Aerlines also starts with the series the Graduate. This is not based on the well known Hollywood film with the music of Simon and Garfunkel, but on dear Aerius members who finished their degree and now have an aviation related job. We are very grateful that they wish to share their personal experiences with our readers. This time ‘Thank You For Flying’ goes Caribbean! Read about and see some views of the region I was born in. I definitely should go back and take a relaxing holiday! Aerlines wishes to thank J.G. de Wit and ‘Tijdschrift Vervoerswetenschap’ for their kind collaboration with the article on multi airport systems; a topic often discussed lately and about which many discussions will follow in the near future. So be sure to have the knowledge We also thank Alex Kuhlman for his article on easySabre; the most widely used CRS that is also accessible on the Internet with millions of fares updated minute-by-minute. Read more about the opportunities of Cybersales and Cyberauctions . Interested? Check them out! I wish you much reading pleasure.
Regards,

Hubert Croes
General Editor Aerlines

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