Airport Privatization: Success or Failure? The Airport Performance Scorecard – A Theoretical Assessment Tool

By Dorothea Zakrewski

airport performanceThis article proposes that the impact of airport privatization should be validated by analyzing airport performance through the eyes of stakeholders. The Balanced Scorecard approach is used as a managerial equivalent to stakeholder theory; the underpinning assumptions of stakeholder theory and performance measurement are interlinked to test the efficiency claims of privatization.

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